Terms and Conditions 44roya – Complete Platform Usage Guide

Member Eligibility

Use of the 44roya platform is restricted to individuals who meet the following eligibility requirements. 44roya reserves the right to decline or close the account of any individual who does not meet these requirements at any time.

• You must be at least 18 years or the minimum age set under the laws of your jurisdiction, whichever is higher.
• You are not located in a country or region where online gambling is prohibited under local law.
• You are not registering on behalf of another person or entity without valid written authorisation.
• You have full legal capacity to enter into this binding agreement.
• You are not currently on a self-exclusion list or enrolled in any voluntary or mandatory gaming limit program.

Account Registration

Each member is only permitted to hold one (1) active account on the 44roya platform. Holding multiple accounts under the same individual is strictly prohibited and will result in the closure of all related accounts and forfeiture of any remaining balances.

During the registration process, you are required to provide information that is accurate, complete, and up to date. Required information includes your full name (as shown on your official identification document), an active email address, a valid Malaysian phone number, and any other details requested by the system.

44roya reserves the right to carry out the identity verification (KYC) at any time. You may be required to submit verification documents such as a national ID, passport, or other supporting documents upon request. Failure to provide the required documents within the specified timeframe may result in temporary suspension or account closure.

• Your account password must contain at least 8 characters, including uppercase letters, lowercase letters, and numbers.
• You are fully responsible for keeping your login credentials confidential.
• All activity that occurs in your account is your responsibility, unless unauthorised access can be proven.
• Contact the 44roya support team immediately if you suspect your account has been accessed without authorisation.

Deposit & Payment

44roya accepts deposits via approved Malaysian local payment methods, including FPX (online banking), Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfers. All transactions are processed in Malaysian Ringgit (MYR).

Minimum and maximum deposit limits are as follows and are subject to change in accordance with current platform policy:

• Minimum deposit: MYR 20 per transaction
• Maximum daily deposit: Depending on the member's VIP tier — higher limits are available for VIP members
• Successful deposits will be credited to your account within minutes of payment confirmation being received.
• 44roya does not charge any processing fees on deposits; however, your payment provider may apply their own charges.

Deposited funds must be used for gambling purposes within the platform only. Using the 44roya platform as a money transfer facility or currency exchange service is strictly prohibited and will result in account freezing and further investigation.

Fund Withdrawal

Members may request a withdrawal of funds at any time subject to the following conditions. 44roya aims to process all valid withdrawal requests within 1 to 24 business hours, depending on the selected withdrawal method and account verification status.

• Minimum withdrawal: MYR 50 per request
• The bank account or e-wallet used for withdrawals must be registered under the same name as your 44roya account.
• Completed identity verification (KYC) is mandatory before your first withdrawal request can be processed.
• If you receive any bonus, the associated wagering requirement must be met in full before that bonus can be withdrawn.
• 44roya reserves the right to request additional documents for verification purposes before approving withdrawals that exceed certain limits.

Any withdrawal request that appears suspicious or inconsistent with a member's deposit pattern may be temporarily placed on hold for further investigation. This is a standard protective measure to ensure the safety of your funds.

Bonus & Promotions

44roya offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and exclusive offers for VIP members. Each bonus and promotion is subject to specific terms and conditions stated on the Promotions of ours.

General terms applicable to all 44roya bonuses are as follows:

• Wagering requirement (rollover): Every bonus carries specific wagering requirements that must be met before any bonus funds or related wins can be withdrawn. These requirements are clearly stated in the terms of each promotion.
• Only one bonus may be active at a time unless otherwise stated.
• Bonuses cannot be transferred between accounts or redeemed directly as cash.
• 44roya reserves the right to void any bonus if abuse, fraud, or any attempt to exploit the bonus system is found.
• Bonuses will expire if the wagering requirements are not met within the specified time period.
• Using multiple accounts to claim the same bonus is prohibited and will result in the closure of all associated accounts.

44roya reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any changes will not affect bonuses already active in a member's account.

Game Rules

All games available on the 44roya platform — including bingo, fish shooting games, sports, and other categories — are subject to their own specific rules, which can be found in the help section of each game.

General rules applicable to all games on 44roya:

• The outcome of all games is final and cannot be disputed unless there is solid evidence of a technical error verifiable by the 44roya technical team.
• In the event of a technical disruption during a game session, 44roya will endeavour to restore the state to the last valid status recorded in the system.
• Any attempt to exploit bugs, technical flaws or system vulnerabilities is prohibited and will result in account closure and the recovery of all profits obtained through such means.
• The use of automated software (bots), third-party assistance tools or any other method that provides an unfair advantage is strictly prohibited.
• 44roya uses certified random number generators (RNG) to ensure the fairness of every game.

For live sports events, the odds displayed are accurate at the time of display and may change before a bet is confirmed. Confirmed bets cannot be cancelled except for technical reasons acknowledged by 44roya.

Account Security

Your account security is a shared responsibility between you and 44roya. Our platform uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Two-factor authentication (2FA) is available and strongly encouraged for all members.

• Never share your password or login credentials with anyone, including 44roya staff — our staff will never ask for your password.
• Use a unique password for your 44roya account and change it regularly.
• Log out of your account after every session, especially when using a shared or public device.
• Ensure the device you use has up-to-date antivirus software and an updated operating system.

44roya is not responsible for any losses arising from a member's own negligence in safeguarding their login credentials.

Account Closure

Members may close their account at any time by contacting the 44roya support team via live chat. Prior to closure, all eligible fund balances will be returned to your original payment method after applicable deductions (if any).

44roya reserves the right to close or suspend an account without prior notice under the following circumstances:

• Fraud, falsification of information or submission of false information during registration or the KYC process.
• Multiple account ownership by the same individual.
• Attempted money laundering or suspicious financial activity.
• Abuse of the bonus system or attempts to exploit promotions in an unauthorised manner.
• Use of bot software or automated tools to play.
• Abusive, threatening, or inappropriate behaviour towards staff or other members.
• Violation of any applicable laws or regulations.

In the event of closure due to a violation, 44roya reserves the right to forfeit all funds in the relevant account, including deposits, bonuses, and pending withdrawals.

Privacy Policy

44roya takes member privacy very seriously. All personal information collected during registration and platform use is handled in accordance with Privacy Policy for full details.

In summary, your information is used to:

• Process your account registration, deposits and withdrawals.
• Conduct mandatory identity verification (KYC) processes.
• Send promotional information and platform updates (subject to your preferences).
• Fulfil applicable legal and regulatory obligations.

44roya will not sell or disclose your personal information to third parties without your consent, unless required by law or a valid court order.

Responsible Gaming

44roya is committed to the practice of responsible gaming. We provide a range of tools to help you stay in control of your gambling activity:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum amount you can wager in a single session.
• Self-Break: Take a temporary break from the platform for a period of your choosing.
• Self-Exclusion: Option to permanently self-exclude from the platform.
• Reality Check: Periodic reminders about the time you have spent playing.

If you feel that gambling is starting to have a negative impact on your life or the lives of those close to you, please visit the Responsible Gaming for more information and available support resources.

Liability Limit

To the extent permitted by applicable law, 44roya shall not be held liable for any indirect, consequential, special, or punitive losses arising from the use of our platform, including but not limited to:

• Loss of profits or financial opportunities.
• Service disruptions caused by factors beyond our control (force majeure), including natural disasters, internet outages, or government actions.
• Losses resulting from a member's own negligence in safeguarding their account security.
• Errors or delays in processing caused by third-party payment systems.

44roya's maximum liability to any member under any circumstance is limited to the amount deposited by that member in the 30 days preceding the relevant claim.

Terms Amendment

44roya reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to members via their registered email or a prominent notice displayed on our platform.

Continued use of the 44roya platform after any amendment takes effect constitutes your acceptance of the revised terms. You are encouraged to review this page periodically to stay informed of the latest terms.

If you do not agree with any amendment, you should stop using the platform and contact our support team to process your account closure and fund withdrawal.

This document is governed and interpreted in accordance with applicable law. Any disputes arising in connection with these terms shall first be resolved through mutual negotiation before any formal legal action is taken.