At 44roya, your privacy is not merely a legal obligation — it is our genuine commitment to every member. This document transparently explains how we collect, use and protect your personal information.
Quick Summary: We collect the information needed to manage your account securely. We do not sell your data to anyone. You may request access, correction or deletion of your data at any time.
44roya ("we", "our platform") takes the privacy and security of members' personal data extremely seriously. This Privacy Policy explains our practices regarding the collection, processing, storage and protection of your personal information when using the 44roya platform at https://44roya.com.
This document applies to all services provided by 44roya, including account registration, deposits, withdrawals, participation in games, use of promotions and any interaction with our customer support team. By registering or continuing to use the 44roya platform, you agree to be bound by the terms of this Privacy Policy.
If you disagree with any aspect of this policy, we encourage you to contact our support team for further clarification before continuing to use the platform. Your comfort and confidence are our priority.
44roya collects your personal information through several channels during your use of the platform. Below are the categories of information we collect and the purposes for each:
| Information Category | Data Examples | Purpose of Collection |
|---|---|---|
| Personal Identification Information | Full name, IC/Passport number, date of birth | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number | Account communications, security notices, support |
| Financial Information | Bank account number, bank name, transaction records | Deposit & withdrawal processing, AML compliance |
| Technical Information | IP address, device type, browser, operating system | Account security, fraud detection, analytics |
| Usage Data | Game history, betting records, session times | Service personalisation, responsible gambling |
| Communications | Live chat records, support emails | Complaint resolution, service improvement |
We only collect information that strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, health information, or religious beliefs unless specifically required by applicable law.
KYC Note: Identity verification is a standard industry compliance requirement. Documents you submit are stored securely using military-grade encryption and accessed only by authorised personnel.
The information we collect is used solely for legitimate and stated purposes. 44roya will not use your data for unrelated purposes without obtaining your prior consent. The following are the primary uses of your data:
You may withdraw your marketing consent at any time by contacting our support team or through the communication preferences settings in your account. Withdrawing marketing consent will not affect the processing of data required for the management of your account.
44roya does not sell, rent, or trade your personal information to any third party for their own commercial purposes. This is our absolute commitment to every member.
However, in the following limited situations, your information may be shared with approved parties:
Our Guarantee: Every third party that receives your data is required to sign a data processing agreement that complies with international privacy standards. They may only use your data for specifically stated purposes.
44roya continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we employ include:
While we take all reasonable precautions, no security system can be guaranteed 100% safe from all threats. We encourage you to play your part in keeping your account secure by using a strong password and not sharing your login credentials.
The 44roya platform uses cookies and similar tracking technologies to improve user experience and platform security. Cookies are small text files stored in your browser when you visit our site.
Types of cookies we use:
You can manage your cookie settings through your browser. However, disabling essential cookies may affect your ability to log in or use certain platform features fully.
Note: We do not use cookies to track your activity outside the 44roya platform or for third-party advertising purposes.
As a 44roya member, you have clear rights regarding your personal data. We fully respect and facilitate the exercise of these rights:
You may request a copy of all personal information we hold about you in a readable format.
You may request the correction of any inaccurate or incomplete information held in our records.
You may request the deletion of your personal data subject to applicable legal retention requirements.
You may request that we restrict the processing of your data under certain circumstances while a claim is being resolved.
You may request your data in a structured format that can be easily transferred to another platform.
You may object to the processing of your data for direct marketing purposes at any time without providing any reason.
To exercise any of the above rights, contact the 44roya support team via live chat. We will process your request within 30 working days and will notify you of the actions taken.
44roya retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our general retention guidelines are as follows:
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered. You may request further information on specific retention periods for particular data categories.
44roya reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or service improvements. Any material changes will be displayed at the top of this page with a clear effective date.
When significant changes occur, we will notify you via:
Continued use of the 44roya platform after any changes take effect constitutes your agreement to the updated Privacy Policy. We encourage you to review this page periodically.
Reminder: Save a copy of this Privacy Policy for your reference. The "Updated" date at the top of the page indicates when the last revision was made.
If you have any questions, concerns or wish to exercise your privacy rights, the 44roya data privacy team is ready to assist you. We are committed to providing accurate and helpful responses within the stipulated timeframe.
Ways to reach us:
All data privacy inquiries will be handled in strict confidence and will receive a response within 5 working days. For formal data rights requests, the response period is within 30 working days as required by law.
Privacy is more than a document — it is a daily practice embedded in every aspect of 44roya's platform operations.
All your sensitive data — including bank details and KYC documents — is protected with AES-256 encryption, the same standard used by leading financial institutions worldwide.
Through your account settings, you can easily manage privacy preferences, withdraw marketing consent, and request access to or deletion of your personal data.
44roya does not sell or share user profiles with advertising networks or third-party marketing companies — never, under any circumstances.
Our systems monitor suspicious activity around the clock and will notify you immediately if any unusual activity is detected on your account.
44roya's privacy practices align with international data protection standards, ensuring your data is handled to the highest globally recognised standards.
Our Malay-speaking support team is ready to answer any privacy enquiries via 24/7 live chat with minimal wait time.
Your data is protected, your privacy is respected. Register now and enjoy a safe gaming experience alongside hundreds of thousands of 44roya members across Malaysia.